Deaf or Hard of Hearing

Frontier Health’s dedicated staff provide communication between people who are hearing and people who are Deaf or Hard of Hearing.

In Tennessee:

Contact the Communication Center for the Deaf & Hard of Hearing,
2243 Eddie Williams, Johnson City, TN  37601
(423) 434-0447, TDD: (423) 434-0448
Sorenson (423) 218-1215 or 1-866-954-9205

Emergency services are provided 24 hours a day, seven days a week. A staff interpreter is available to interpret for emergency situations when a Deaf or Hard of Hearing individual is involved. Call (423) 434-0447.

Assistance is provided in various personal settings including social or medical. If needed, CCDHH can help make referrals to meet individual needs or network for more intensive specialized services or community resources including job placement, mental health counseling, audiologists or psychologists in 11 Tennessee counties: Carter, Claiborne, Cocke, Greene, Hamblen, Hancock, Hawkins, Johnson, Sullivan, Unicoi, and Washington.

In Virginia:

Contact information for Virginia resources Deaf & Hard of Hearing Services are available in Lee, Wise, and Scott Counties and the City of Norton through partnership Cumberland Mountain Community Services Board call TDD: or the outpatient site near you. Outpatient Services Listings >>

People who are Deaf or Hard of Hearing are not billed for interpreting services.