Everyone has problems. Sometimes we need help to solve them. That's where EAP comes in — because we know a healthier employee means a healthier BOTTOM LINE.

   Work and personal problems travel with us. They can affect whatever we do. Employee turnover is rarely the best solution. Costs of termination, temporary replacement, recruitment and training can be staggering.

   For every $1 invested, a $3 to $5 loss is avoided. Sick time, tardiness, work-related accidents, worker’s compensation claims all fall dramatically as employee productivity and morale rise.

   To discover more about our EAP program, call 423-547-6554, email, dfinaly@frontierhealth.org.

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Confidential & Effective

   We’re unique. We deliver our EAP services through Frontier Health affiliated counseling centers in a comfortable and confidential atmosphere. Serving 12 counties in Northeast Tennessee and Southwest Virginia, our goal is to provide help where you need it.
   We offer you:

• A Program Tailored to Suit Your Needs with
   Training for Employees and Management
• Short-term Counseling for Employees &
   Immediate Families
• Assessments & Referrals
• Follow-up to Ensure Referral Satisfaction
• Availability 24 hours a Day, 7 Days a Week
• Educational Seminars
• Critical Incident Stress Debriefing

• The employer receives statistical reports to
   gauge how well the program is working, while
   maintaining the confidentiality of the
   employee.

Why It Works

   It’s good business to help employees function at their best.
• We keep it confidential.
• EAP results in fewer sick days, tardiness and
   work-related accidents.
• EAP improves morale and motivation to help
   retain valuable employees.
• Work place conflicts and stress can be
   resolved quickly.
• EAP gives you the resources to address
   substance abuse at work.
• EAP helps you manage your health care costs
   by promoting wellness.

Who Can Call?

   When EAP services are available to your employees, referrals depend on the need.
• Self-referrals come from the employee
   seeking help.
• Informal referrals are advised by a co-worker
   or supervisor.
• A formal referral is based on job performance.