After nearly three decades of service to Frontier Health, Tim Perry, Senior Vice President of Tennessee Outpatient Services, is retiring.

Tim joined Frontier Health in 1997 and has spent the past 29 years serving the organization, its employees and the communities we support. Throughout his career, he has witnessed tremendous growth and change while helping shape the delivery of behavioral health services across the region.

In a special retirement video, Tim sits down with Josh Moore, Senior Director of Communications and Public Relations, to reflect on his career, share memorable moments and answer questions about his time at Frontier Health.

Watch the video to hear Tim look back on nearly three decades with Frontier Health and the experiences that have defined his career.

When Virginia’s IPS Employment program completed its first Fidelity review in 2024, the score was “Fair” (99 out of 125). The team was determined to achieve greatness, and it was the beginning of a clear path forward.

Our team (Nathan Kelley and Claressa Young) studied the recommendations, strengthened documentation, deepened partnerships, and stayed focused on the people they serve. By the second review in 2025, their hard work was evident. The program had moved from Fair to Good (108 out of 125), a meaningful step that reflected growing confidence, teamwork, and commitment to the IPS model.

But the team did not stop there. They continued refining their practice, supporting one another, and keeping employment outcomes at the center of their mission. When the third review arrived in August 2026, the results told a powerful story: Virginia’s IPS Employment Program had achieved an Exemplary fidelity score (118 out of 125).

The journey from Fair to Good to Exemplary became more than a scorecard. It became a celebration of perseverance, quality improvement, and belief in the possibility of work for every person served. The achievement stood as proof that steady effort, shared purpose, and fidelity to best practices can transform a program—and the lives it touches.

For more information about IPS Employment services in Virginia, contact Nathan Kelley (nkelley@frontierhealth.org) or Claressa Young (cyoung@frontierhealth.org).

Work happening at Frontier Health is contributing to the future of Parent-Child Interaction Therapy (PCIT), with data collected through our services recently presented to clinicians, trainers and researchers from around the world.

PCIT helps parents and young children strengthen their relationships while addressing challenging behaviors. Therapists observe interactions and provide caregivers with real-time coaching to build skills that encourage trust and positive behavior.

Through a partnership with the Center of Excellence under the IMPACT grant, Frontier Health therapists provided PCIT services while contributing data examining how session frequency affects caregivers’ ability to learn these skills. The findings became the foundation for a poster presented at the PCIT International Conference.

Results showed that caregivers who completed more sessions demonstrated stronger skill development, even when sessions did not always occur weekly. While weekly appointments remain the preferred approach, the findings suggest that scheduling flexibility can still support meaningful progress.

Frontier Health has supported PCIT training and growth through its partnership with the Center of Excellence since 2019. This latest recognition shows how the work of our clinicians and the families they serve can help inform practices and improve care well beyond our region.

Kaylee, Frontier Health’s Senior Director of School-Based Services, recently combined her passion for children, mental health, and creativity to create Calm Critters Club, a children’s coloring book available on Amazon.

Each scene features an adorable animal practicing a healthy coping skill, helping children learn simple ways to manage big feelings while they color and explore their creativity. The book can be used during children’s therapy sessions as a tool to introduce and reinforce coping skills, as well as at home or in the classroom.

From calming strategies and mindfulness to self-care and emotional regulation, the critters make mental health concepts fun, relatable, and easy for children to understand.

Calm Critters Club is available for purchase on Amazon for therapists, educators, families, or anyone looking for a creative way to help children build healthy coping skills.

Purchase Calm Critters Club on Amazon

Frontier Health employees recently gathered at Corporate for a fun lunchtime celebration with the Nacho Corny Fair.

The nacho-themed event gave team members an opportunity to step away from their busy schedules, enjoy lunch together and connect with colleagues. Employees enjoyed nachos with all the fixings while spending time with coworkers in a relaxed and festive atmosphere.

Events like the Nacho Corny Fair offer a simple but meaningful opportunity to strengthen connections among staff and celebrate the people who make Frontier Health’s work possible each day.