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Crisis Response

ARE YOU OR A LOVED ONE FACING A MENTAL HEALTH CRISIS?

Even when you’re doing your best to manage symptoms of mental illness, they can worsen without help.
Call (877) 928-9062 for 24/7 telephone and face-to-face assessments

If you, your child, or someone you know is in danger of suicide, go to the nearest emergency room, or call 911.

MOBILE CRISIS RESPONSE HOTLINE

TENNESSEE

(877) 928-9062

VIRGINIA

(877) 928-9062

If you need additional assistance in Spanish, please contact our Interpreter at (423) 461-7050. Interpreting Services offered by Frontier Health are free.

AT RISK OF HARM

If your crisis is urgent and you’re at risk of hurting yourself or others, go to the nearest emergency room or call 9-1-1. Tell them you’re having a mental health crisis.

REFERRALS

Referrals are accepted from family, friends, social service agencies, physicians, hospital emergency services, courts, and correctional officials. Crisis Response may refer you to the Crisis Stabilization Unit, inpatient, residential treatment or outpatient services.

GET HELP FOR YOUR CHILD

If your child is experiencing a mental health crisis, go to the nearest emergency room or call 9-1-1. If you’re worried your child is in, or nearing a crisis, and not at risk of hurting anyone, call.

ARE YOU A TEEN IN CRISIS?

If you are under 18 and need a Safe Place to stay because you are afraid to go home, call (877) 288-1828 for the 24/7 crisis hotline.

GROUP CARE

Frontier Health’s three group care facilities are for youth 12 to 18 who are in state custody, at risk of state custody, or are referred by juvenile courts.

REFERRALS

Referrals for children and teens in crisis are accepted from family, friends, social service agencies, physicians, hospital emergency services, courts, and correctional officials. If you are a parent and fearful your child may run away, or need help because changes in your child’s behavior cause concern, call Link House for help.

24/7

Link House is open 24 hours a day, 7 days a week, and 365 days a year. Our staff is sensitive, responsive and willing to listen. Link House is funded by a Federal Grant through the Administration for Children and Families, Family and Youth Services Bureau and United Way agencies.

PROVIDING CARE

Crisis Response can make referrals for inpatient, outpatient, and comprehensive intensive outpatient treatment. If you feel your child may just need extra support from Frontier Health, call and make an appointment to see your therapist.

Crisis situations are managed by experienced professionals: social workers, psychologists, and psychiatrists.

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