Explore Careers at Frontier Health: A Day in the Life
Curious what it’s like to make a difference every day at Frontier Health? This video series gives you an inside look at the vital roles that power our mission—from therapists and nurses to case managers and customer service professionals.
Each “Day in the Life” video features real scenarios, compassionate care, and the impactful work our team members do to support individuals and families across our region. Whether you’re considering a career in behavioral health or simply want to see what it means to be part of a purpose-driven team, you’ll find inspiration, insight, and opportunity here.
Watch the videos. Discover where you belong.
Customer Service Representatives (CSR’s)
Meet the heart of the front desk at Frontier Health—our Customer Service Representatives (CSRs). In this behind-the-scenes look, discover how our CSRs create welcoming, organized, and compassionate first impressions for every client who walks through our doors or calls our offices. From greeting visitors and answering phones to scheduling appointments, verifying insurance, and managing daily administrative tasks, CSRs keep the front lines running smoothly. With a calm voice, a warm smile, and a sharp eye for detail, they help ensure every client feels supported, respected, and ready to receive care. At Frontier Health, being a CSR means making every interaction count.
Case Manager
Follow a day in the life of a Case Manager at Frontier Health, where every connection made helps someone live a healthier, more independent life. From home visits to hospital discharges, school meetings to crisis response—you’ll see how our Case Managers meet people where they are, both physically and emotionally. With compassion and coordination, they assess needs, create action plans, and link clients to vital resources—whether it’s housing, transportation, food, or behavioral health support. Every day brings something different, but one thing stays the same: the mission to advocate, empower, and uplift. Explore case management careers at Frontier Health.You belong here.
Mobile Crisis Therapist
Step into the unpredictable, high-impact world of a Crisis Therapist at Frontier Health. As part of our mobile crisis team, you’ll respond to behavioral health emergencies wherever they happen—homes, clinics, hospitals, or virtually—bringing calm, clinical skill, and compassionate care to people in their most vulnerable moments. From conducting urgent assessments to developing real-time safety plans and coordinating placements, Crisis Therapists serve as the bridge between crisis and recovery. The work is mobile, fast-paced, and emotionally demanding—but never done alone. With the support of a strong team and community partners, you’ll help individuals find stability, hope, and the next step forward. Explore crisis therapist careers at Frontier Health.You belong here.
Residential Tech
Get a firsthand look at the vital role Residential Technicians play at Frontier Health. As part of our 24/7 residential care team, these dedicated professionals support individuals living with mental health or substance use challenges—providing structure, encouragement, and stability in a safe, home-like environment. From assisting with daily routines and medications to offering emotional support and modeling healthy behaviors, Residential Techs are there through it all. Whether it’s guiding group activities, helping with meals, or responding in moments of crisis, they help residents build the skills and confidence they need to take the next step forward. At Frontier Health, being a Residential Tech means showing up with patience, purpose, and heart—every single day. Explore residential tech careers at Frontier Health. You belong here.