Explore Careers at Frontier Health: A Day in the Life
Curious what it’s like to make a difference every day at Frontier Health? This video series gives you an inside look at the vital roles that power our mission—from therapists and nurses to case managers and customer service professionals.
Each “Day in the Life” video features real scenarios, compassionate care, and the impactful work our team members do to support individuals and families across our region. Whether you’re considering a career in behavioral health or simply want to see what it means to be part of a purpose-driven team, you’ll find inspiration, insight, and opportunity here.
Watch the videos. Discover where you belong.
Customer Service Representatives (CSR’s)
Meet the heart of the front desk at Frontier Health—our Customer Service Representatives (CSRs). In this behind-the-scenes look, discover how our CSRs create welcoming, organized, and compassionate first impressions for every client who walks through our doors or calls our offices. From greeting visitors and answering phones to scheduling appointments, verifying insurance, and managing daily administrative tasks, CSRs keep the front lines running smoothly. With a calm voice, a warm smile, and a sharp eye for detail, they help ensure every client feels supported, respected, and ready to receive care. At Frontier Health, being a CSR means making every interaction count.
Case Manager
Follow a day in the life of a Case Manager at Frontier Health, where every connection made helps someone live a healthier, more independent life. From home visits to hospital discharges, school meetings to crisis response—you’ll see how our Case Managers meet people where they are, both physically and emotionally. With compassion and coordination, they assess needs, create action plans, and link clients to vital resources—whether it’s housing, transportation, food, or behavioral health support. Every day brings something different, but one thing stays the same: the mission to advocate, empower, and uplift. Explore case management careers at Frontier Health.You belong here.
Mobile Crisis Therapist
Step into the unpredictable, high-impact world of a Crisis Therapist at Frontier Health. As part of our mobile crisis team, you’ll respond to behavioral health emergencies wherever they happen—homes, clinics, hospitals, or virtually—bringing calm, clinical skill, and compassionate care to people in their most vulnerable moments. From conducting urgent assessments to developing real-time safety plans and coordinating placements, Crisis Therapists serve as the bridge between crisis and recovery. The work is mobile, fast-paced, and emotionally demanding—but never done alone. With the support of a strong team and community partners, you’ll help individuals find stability, hope, and the next step forward. Explore crisis therapist careers at Frontier Health.You belong here.
Residential Tech
Get a firsthand look at the vital role Residential Technicians play at Frontier Health. As part of our 24/7 residential care team, these dedicated professionals support individuals living with mental health or substance use challenges—providing structure, encouragement, and stability in a safe, home-like environment. From assisting with daily routines and medications to offering emotional support and modeling healthy behaviors, Residential Techs are there through it all. Whether it’s guiding group activities, helping with meals, or responding in moments of crisis, they help residents build the skills and confidence they need to take the next step forward. At Frontier Health, being a Residential Tech means showing up with patience, purpose, and heart—every single day. Explore residential tech careers at Frontier Health. You belong here.
Licensed Practical Nurse (LPN)
Step into a day in the life of a Licensed Practical Nurse (LPN) at Frontier Health and discover the impact of compassionate, hands-on care in the world of mental health and substance use services. From monitoring vital signs and administering medications to supporting individuals through challenging moments, LPNs play a critical role in each person’s recovery journey. Working alongside a multidisciplinary team, they provide therapeutic support, educate clients about their treatment, and ensure care is delivered with safety, dignity, and precision. This role goes beyond routine nursing tasks—it’s about building trust, responding with empathy, and helping individuals take meaningful steps toward healing. If you’re calm under pressure, detail-oriented, and passionate about making a difference, a career as an LPN at Frontier Health could be your calling. Explore LPN careers at Frontier Health. You belong here.
Psychiatric Nurse Practitioner (PMHNP)
Step into a day in the life of a Psychiatric Mental Health Nurse Practitioner (PMHNP) at Frontier Health—where clinical expertise meets compassionate, purpose-driven care.
From conducting comprehensive psychiatric evaluations to developing individualized treatment plans, PMHNPs play a vital leadership role in supporting individuals across all ages. Each day brings opportunities to diagnose, prescribe, and manage medications while making thoughtful, data-informed decisions that promote long-term wellness.
Working as part of a collaborative, multidisciplinary team, PMHNPs partner with therapists, case managers, and medical providers to deliver coordinated, whole-person care. They also serve as mentors and educators—guiding colleagues, supporting families, and empowering clients to better understand and engage in their treatment.
This role goes beyond clinical responsibilities—it’s about leading with confidence, staying at the forefront of psychiatric care, and making a meaningful difference in every interaction.
If you’re a PMHNP seeking a supportive environment where your expertise is valued and your impact is felt, Frontier Health is the place to grow your career.
Explore careers in advanced psychiatric care at Frontier Health. You belong here.