Our online bill pay service is currently down at the moment; please contact 1-800-838-2709 for further assistance regarding this.

Directory

SERVICE LOCATIONS

Frontier Health – Addington Hall
Business Address
1431 Duff-Pat Hwy.
Duffield, VA 24244
Fax
276-431-2863

Community-based child and adolescent services for Lee, Scott, and Wise counties, and the city
of Norton.

 

Frontier Health – Adventure Program
Business Address
1003 Broadway St.
Johnson City, TN 37601

Intensive Outpatient Treatment program for adolescents 13 to 18 years old with substance abuse, mental health and co-occurring problems, helping youths discover better alternatives to facing and coping with stress, while building problem-solving skills. Referrals are made by juvenile courts, schools, family, or client. Services include individual, group and family therapy; therapeutic recreation, leisure and social skills training, educational service, GED training, aftercare and random drug screens.

Services by Category
Download Rack Card
Frontier Health – Assessment & Forensic Services – Kingsport
Business Address
2001 Stone Brooke Place
Kingsport, TN 37660

Assessment & Forensic Services assesses children, adolescents and adults who are self-referred, referred by treatment providers, or referred by other community agencies. Psychological assessments help identify and clarify problem areas in order to determine appropriate diagnoses and recommendations.
Referrals are made by local industries, health care providers, legal services, DCS, DHS, law enforcement, emergency agencies, school systems, self referral.

Services by Category
Frontier Health – Behavioral Respite Services
Business Address
200 Quarry Road
Johnson City, TN 37601

The 24/7 short-term behavioral respite is for individuals with intellectual and developmental disabilities who are experiencing a behavioral crisis and briefly need a respite environment.
The program prepares for the individual’s transition back to his/her community.

Frontier Health – Bristol Regional Counseling Center
Business Address
26 Midway St.
Bristol, TN 37620

Outpatient mental health, substance abuse, and co-occurring programs for adults, children, adolescents and families. Case management services (home/community-based services) are also available. Case management supports treatment goals and provides linkage to community resources.

Other Departments:

Bridging the Gap/Older Adults Project
Mental wellness program to bridge the gap between older adults and their mental health needs.
• Education on Mental Health & Substance Abuse Issues
• Case Management
• Psychiatric Consultation

Mother-Child Connection
Intensive Outpatient recovery oriented services for women at least 18 years old who are either pregnant, or have dependent children, and who have a substance use disorder or co-occurring mental health and substance use disorder, including specialized treatment to deal with the unique problems women face.
• Co-occurring Treatment
• Substance Abuse Treatment
• Individual, Family and Group Therapy
• Other Recovery Oriented Services
• Medical Evaluation Referral
• Health Education
• Relapse Education
• Follow-Up Services
• Case Management

Adolescent Drug & Alcohol Recovery
Intensive education-based intervention directed at the evaluation, intervention and prevention of alcohol and drug use.
• Individual & Group Counseling
• Family Counseling
• Peer Pressure Communication Skills

Children First
A court-mandated program for divorcing parents with children under age 18 is provided using the Children in the Middle curriculums. Preliminary Mediation Education is also given explaining access to Sullivan County’s Family Mediators.
• Counseling Classes
• Preliminary Mediation Education

 

Download Rack Card
Frontier Health – Charlotte Taylor Center
Business Address
426 East G. St.
Elizabethton, TN 37643

Outpatient mental health, substance abuse, and co-occurring programs for adults, children, adolescents and families. Case management services (home/community-based services) are also available. Case management supports treatment goals and provides linkage to community resources.

Other Departments:
Child Abuse Prevention
Parent education groups are offered at no charge for parents.
• Parent Education Groups
• Distribution of Parent Education Materials

Project Basic
Classroom program targets appropriate expressions of feelings, social skills, conflict resolution and problem-solving skills with fun, challenging activities.
• Mental Health Education
• Early Intervention
• Teacher Consultation
• School Climate Projects

Download Rack Card
Frontier Health – Church Street Pavilion
Business Address
616 E. Church St.
Suite A
Greeneville, TN 37743

Outpatient mental health, substance abuse and co-occurring services for adults provided by licensed or licensed-eligible clinicians. Case management services (home/community-based services) are also available. Case management supports treatment goals and provides linkage to community resources:

Services by Category
Frontier Health – Crisis Services Tennessee: Adults, Children & Youth
Business Address
Turning Point
208 E. Unaka Ave.
Johnson City, TN 37601

24/7 Mobile Crisis Response provides psychiatric, substance abuse, and co-occurring crisis services. Mental Health Crisis situations are managed by experienced professionals: social workers, counselors, and psychiatrists. Referrals are accepted from family, friends, social service agencies, physicians, hospital emergency services, courts and correctional officials.

Services by Category
Download Rack Card
Frontier Health – Developmental Services
Business Address
622 Powell Ave. East
Big Stone Gap, VA 24219

Developmental Services provides a continuum of services to children, youth and adults with intellectual or developmental disabilities including case management, day support services, residential support, and community engagement. All services provided are referred through Case Management. Day Support Services are provided through the Adult Activity Center five days a week. Transportation can be arranged. The Adult Activity Center provides training for daily living activities including grooming, housekeeping, shopping, cooking and basic self-care skills.

Download Rack Card
Frontier Health – Erwin Behavioral Health Services
Business Address
218 N. Main St.
Erwin, TN 37650

Outpatient mental health, substance abuse, and co-occurring programs for children, adolescents, and adults. Case management services (home/community-based services) are also available. Case management supports treatment goals and provides linkage to community resources:

Download Rack Card
Frontier Health – Freedom Peer Support Center
Business Address
616 E. Church St.
Suite A
Greeneville, TN 37743

Persons who have received mental health services develop their own recovery-based programs to enhance recovery skills and enhance personal, social and community living skills.

Services by Category
Frontier Health – Friendship Connection Peer Support Center
Business Address
2017 Stonebrook Place
Kingsport, TN 37660

Persons who have received mental health services develop their own recovery-based programs to enhance recovery skills and enhance personal, social and community living skills.

Services by Category
Business Address
2243 Eddie Williams Road
Johnson City, TN 37601

Persons who have received mental health services develop their own recovery-based programs to enhance recovery skills and enhance personal, social and community living skills.

Services by Category
Frontier Health – Frontier Industries – Bristol
Business Address
1135 Volunteer Pkwy, Suite 14
Bristol, TN

Frontier Industries programs provide opportunities for individuals with disabilities to learn and master fundamental life skills necessary to achieve independence and to live and/or work in the community of their choice.

Services by Category
Frontier Health – Frontier Industries – Kingsport
Business Address
2017 Stonebrook Place
Kingsport, TN 37660

Frontier Industries programs provide opportunities for individuals with disabilities to learn and master fundamental life skills necessary to achieve independence and to live and/or work in the community of their choice.

Frontier Health – Hancock County Mental Health Clinic
Business Address
210 River Road
Sneedville, TN 37869

Outpatient mental health, substance abuse, and co-occurring programs for children, adolescents, and adults. Case management services (home/community-based services) are also available. Case management supports treatment goals and provides linkage to community resources.

Other Departments:

Alcohol & Drug Prevention
A school- and community-based program leads students in a small group process of 12 sessions. Helps Students:
• Identify Personal Problems
• Retain Value
• Restore Productivity
• Seek Help

Project Basic
Classroom program targets appropriate expressions of feelings, social skills, conflict resolution and problem-solving skills with fun, challenging activities.
• Mental Health Education
• Early Intervention
• Teacher Consultation
• School Climate Projects

Student Assistance Program
Clinical services for at-risk students with academic, social, and/or behavioral problems. Helps schools maintain safe, disciplined learning environments. Consultation for teachers and collaboration with counselors is provided.
• Group & Individual Counseling
• Crisis Intervention
• Parent Education & Counseling
• Violence Prevention Curriculum
• Referrals
• Assessment, Intervention for Alcohol or Tobacco Offenses
• Life Skills Training

Download Rack Card
Frontier Health – Hancock County Peer Support Center
Business Address
210 River Road
ZIP Code
37869

Persons who have received mental health services develop their own recovery-based programs to enhance recovery skills and enhance personal, social and community living skills. 15

Services by Category
Frontier Health – Hawkins County Mental Health Center
Business Address
101 Lena Drive
Rogersville, TN 37857

Outpatient mental health, substance abuse, and co-occurring programs for children, adolescents, and adults. Case management services (home/community-based services) are also available. Case management supports treatment goals and provides linkage to community resources.

Other Departments:

Project Basic
Classroom program targets appropriate expressions of feelings, social skills, conflict resolution and problem-solving skills with fun, challenging activities.
• Mental Health Education
• Early Intervention
• Teacher Consultation
• School Climate Projects

Services by Category
Download Rack Card
Frontier Health – Higher Ground Peer Support Center
Business Address
873 S. Shady St.
Mountain City, TN 37683

Persons who have received mental health services develop their own recovery-based programs to enhance recovery skills and enhance personal, social and community living skills.

Services by Category
Frontier Health – Holston Children & Youth Services
Business Address
2001 Stonebrook Place
Kingsport, TN 37660

Evaluation and treatment of child and adolescent mental health, substance abuse and co-occurring disorders are provided. Case management supports treatment by helping individuals figure out what services are needed, empowering through person centered planning.
Case management is a home/community based service.

Other Departments:

Substance Abuse Prevention Program
A school- and community-based program leads students in a small group process of 12 sessions. Helps Students:
• Identify Personal Problems
• Develop Problem Solving Skills
• Restore Productivity
• Seek Help
• Develop Resiliency

Regional Intervention Program
RIP is a free, internationally recognized parent-implemented program that helps parents work with their own children with behavior problems. Experienced RIP parents provide training to newly enrolled families. Children must be enrolled before their 6th birthday.
• Professional Resource Staff
• Behavior Management Training
• Classroom Programs
• Social Skills Training
• Preschool Intervention
• Follow - Up Services

Student Assistance Program
Clinical services for at-risk students with academic, social, and/or behavioral problems. Helps schools maintain safe, disciplined learning environments. Consultation for teachers and collaboration with counselors is provided.
• Group & Individual Counseling
• Crisis Intervention
• Parent Education & Counseling
• Violence Prevention Curriculum
• Referrals
• Assessment, Intervention for Alcohol or Tobacco Offenses
• Life Skills Training

Download Rack Card
Frontier Health – Holston Counseling Center
Business Address
1570 Waverly Road
Kingsport, TN 37664

Outpatient mental health, substance abuse, and co-occurring programs for children, adolescents, and adults. Case management services (home/community-based services) are also available. Case management supports treatment goals and provides linkage to community resources.

Other Departments:

Bridging the Gap/Older Adults Project
Mental wellness program to bridge the gap between older adults and their mental health needs.
• Education on Mental Health & Substance Abuse Issues
• Case Management
• Psychiatric Consultation

Mother-Child Connection
Intensive Outpatient recovery oriented services for women at least 18 years old who are either pregnant, or have dependent children, and who have a substance use disorder or co-occurring mental health and substance use disorder, including specialized treatment to deal with the unique problems women face.
• Co-Occurring Treatment
• Substance Abuse Treatment
• Individual, Family & Group Therapy
• Other Recovery Oriented Services
• Medical Evaluation Referral
• Health Education
• Relapse Education
• Follow-Up Services
• Case Management

Download Rack Card
Frontier Health – HOPE For Tennessee
Business Address
208 E. Unaka Ave.

Johnson City, TN 37601
ZIP Code
37601
Phone Number
1-800-332-7281

HOPE for Tennessee (Health Outreach Prevention & Empowerment)

HIV Case Management Services for PLWHA (Persons Living With HIV/AIDS) residing in Northeast Tennessee including the counties of Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Unicoi and Washington. HOPE for Tennessee is funded by the Tennessee Department of Health’s Ryan White Part B and HOPWA (Housing Opportunities for Persons With AIDS) programs to provide the following HIV related services:

Case Management
Nutritional Assistance
Transportation Assistance to Core Medical Appointments
Housing Assistance and Information
Utility Assistance
Emergency Financial Assistance
Community referrals/resources

Download Rack Card
Frontier Health – Johnson County Mental Health Clinic
Business Address
318 Donnelly St.
Mountain City, TN 37683

Outpatient mental health, substance abuse, and co-occurring programs for children, adolescents, and adults. Case management services (home/community-based services) are also available. Case management supports treatment goals and provides linkage to community resources.

Other Departments:

Child Abuse Prevention
Parent education groups are offered at no charge for parents.
• Parent Education Groups
• Distribution of Parent Education Materials

Download Rack Card
Business Address
208 E. Unaka Ave.
Johnson City, TN 37601

For questions or referrals, please contact our Program Coordinator at (423) 571-4949 The Juvenile Justice Reform Program (JJR) is a new program offered by Frontier Health focused on diverting youth from juvenile court involvement, decreasing the rate of out-of-home placements or placements in state’s custody, and increasing connections youth have with their families and communities.

The JJR program provides a Behavioral Health Court Liaison in each of the 11 courts with juvenile jurisdiction in the Northeast Region. Behavioral Health Court Liaisons will provide evidence based assessments and immediate access to behavioral health services.

Referrals can come from various sources, including directly from the court. If a youth is assessed as being at risk for out-of-home placement, the youth and family will be able to access FIRST (Family In-Home Resiliency and Stabilization Team). Each team, consisting of a therapist and care manager, will provide intensive in-home therapy and care management utilizing Multi-Dimensional Family Therapy (MDFT).

Services by Category
Download Rack Card
Frontier Health – Lee County Behavioral Health
Business Address
34084 Wilderness Rd.
Jonesville, VA 24263
County

Outpatient mental health and substance abuse services for adults, children, adolescents, and families. Case management supports treatment by helping individuals figure out what services are needed and empowering through person centered planning.

Offering Project LINK
Project LINK provides intensive outreach case management, home visitation, and support services to pregnant and parenting women who are "at risk" or are currently abusing substances.

Download Rack Card
Frontier Health – Nolachuckey-Holston Area Mental Health Center
Business Address
401 Holston Drive
Greeneville, TN 37743

Outpatient mental health, substance abuse, and co-occurring programs for children, adolescents, and adults. Case management services (home/community-based services) are also available. Case management supports treatment goals and provides linkage to community resources.

Other Departments:

Project Basic
Classroom program targets appropriate expressions of feelings, social skills, conflict resolution and problem-solving skills with fun, challenging activities.
• Mental Health Education
• Early Intervention
• Teacher Consultation
• School Climate Projects

Download Rack Card
Frontier Health – Safe House
Business Address
P.O. Box 3426
Kingsport, TN
Phone Number
Hotline - Kingsport 844-578-7233

Safe House provides 28 beds in two distinct domestic violence shelters, located in undisclosed locations in Kingsport and Johnson City. Safe House provides safe confidential shelter to any victim of domestic violence as well as their depend children. Safe House staff are also collocated at the Family Justice Centers in Johnson City and Blountville.
Services to victims include:
A 24/7 Hotline & Advocacy to Victims of Domestic Violence or Sexual Assault
24/7 Coordination with Sexual Assault Nurse Examiners (SANE Nurses).
24/7 Sexual Assault Advocate on call to Accompany Victims to Area Hospitals
Transitional Housing Support
Case Management
Assistance with Safety Planning and Orders of Protection
Transportation

Services by Category
Download Rack Card

Safe Place is a national youth outreach and prevention program for young people under the age of 18 (up to 21 years of age in some communities) in need of immediate help and safety. As a collaborative community prevention initiative, Safe Place designates businesses and organizations as Safe Place locations, making help readily available to youth in communities across the country. Safe Place locations include: libraries, YMCAs, fire stations, public buses, various businesses, and social service facilities.

Services by Category
Frontier Health – Scott County Behavioral Health
Business Address
1006 U.S. Hwy 23 N
Weber City, VA 24290

Outpatient mental health and substance abuse programs for children, adolescents, and adults. Case management supports treatment by helping individuals figure out what services are needed, empowering through person centered planning.

Offering Project LINK
Project LINK provides intensive outreach case management, home visitation, and support services to pregnant and parenting women who are “at risk” or are currently abusing substances.

Download Rack Card
Frontier Health – Sullivan House
Business Address
852 Youth Center Rd.
Blountville, TN 37617

Group Home for males ages 13 to 18 who are referred by Juvenile Courts in Bristol, Kingsport, and Sullivan County or who are in the custody of DCS. Youth may be delinquent, unruly, or chronically truant from school. This program assists youths by re-evaluating goals, engaging family in process and providing the entire family with the tools to help youth successfully
re-integrate into a family setting at discharge.

Services by Category
Business Address
266 North St.
Bristol, TN 37620

Outpatient mental health, substance abuse and co-occurring services for adults. Case management services (home/community-based services) are also available. Case management supports treatment goals and provides linkage to community resources.

Frontier Health – TRACES
Business Address
2001 Stonebrook Place
Kingsport, TN 37660

Operating throughout Northeast Tennessee, TRACES Therapeutic Foster Care & Adoptions serves youth in state custody, ages birth to 18. Foster parents who are recruited and intensively trained by TRACES staff help prepare youth for reunification with family, or adoption. The goal is to provide a therapeutic home-like environment and develop a viable, long-term permanency plan as quickly as possible.

Services by Category
Download Rack Card
Business Address
208 E. Unaka Ave.
Johnson City, TN 37601

• Intensive Outpatient Recovery Oriented Services for substance Use Disorder
• Individual, Family and Group Therapy
• Medical Evaluation Referral
• Relapse Education
• Follow-up Services

Crisis Stabilization Unit (CSU)
The CSU is a 24/7 voluntary program providing a safe and secure environment to those in need of psychiatric stabilization. Adults ( male and female) over the age of 18 are served for 3 to 5 days and offered supportive services. Placement at CSU is voluntary and a joint decision between the person served and the mobile crisis staff completing the assessment.
Services include:
• 24 Hour Nurse and Supportive Staff
• Daily Rounding by a Physician or Nurse Practitioner
• Discharge/Case Management Services
• Co-occurring Group
• Individual Therapy
• Family Therapy
• Safety Planning

Walk-In Center
The Walk-In Center is open 24/7 and available to children and adults ages 7 and above experiencing a non-medical psychiatric or substance misuse emergency. Individuals seeking assistance will receive services which may include:
• Nursing Assessment
• Evaluation by a Qualified Mobile Crisis Professional
• Referral to 23 Hour Observation (Adults)
• Referral to Outpatient Services and Safety Planning
• Psychiatric Hospital • Crisis Stabilization Unit (Adults)
• A&D Medically Monitored Detoxification/Residential Treatment (Adults)

Magnolia Ridge Unit
48 residential treatment beds serving males over the age of 18 with addiction and co- occurring mental health needs. While most referrals are step down from the detox unit, referrals are accepted from all sources. Magnolia Ridge Unit offers a multi disciplinary approach, using evidenced based practices to move individuals toward recovery.
Services include:
• Co- Occurring Mental Health & Addiction Treatment
• Daily Nursing and Physician Availability
• Individual and Group Therapy
• Family Education
• Case Management and Aftercare Planning
* Females are served in residential treatment at Willow Ridge 900 Buffalo Street, Johnson City, Tn.

Assessment & Forensic Services - Johnson City
Assessment & Forensic Services assesses children, adolescents and adults who are self-referred, referred by treatment providers, or referred by other community agencies. Psychological assessments help identify and clarify problem areas in order to determine appropriate diagnoses and recommendations. Referrals are made by local industries, health care providers, legal services, DCS, DHS, law enforcement, emergency agencies, school systems, self referral.
• Diagnostic Evaluations
• Educational Evaluations
• Forensic Evaluations
• Personnel Evaluations
• Other Specialized Evaluations

Community Justice and Recovery Courts
Behavioral Health Liaisons & Recovery Court staff assist individuals in the legal system with mental health needs and/or substance use disorders. The program promotes diversion from jail to meaningful support services and resources in the community.
Services include:
• Communicating with Police Agencies
• Assistance at Court Hearings
• Meetings with Incarcerated Individuals
• Transitioning from Jail to Community
• Working with Families
• Referrals to Treatment
• Training to Law Enforcement Agencies

Detoxification Unit
A 16 bed medically monitored detoxification unit serves adults over the age of 18 in need of detoxification from drugs and or alcohol . 24/7 nursing and close monitoring by a physician or nurse practitioner provides safe and effective treatment. Daily groups and discharge planning are provided to move individuals toward recovery and continued treatment. Residents transition to residential services (Magnolia Ridge Unit or Willow Ridge) or intensive outpatient services. Individuals can self refer to detox and services are voluntary.
Referrals may also include:
• Walk-in Center/Mobile Crisis Staff
• Medical or Psychiatric Hospitals
• Detention Centers/Judges/Courts
• Physicians/Medical Practices
• Outpatient Services

HOPE for Tennessee
Tel: 800-332-7281
Health, Outreach, Prevention & Empowerment: Education/Prevention Services offered to individuals and groups. Information is provided on HIV, STD’s, Hepatitis, Harm Reduction, Abstinence and Condom Use. Services provided to Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Unicoi, and Washington Counties.
Prevention Services
• Education
• Free Confidential HIV Rapid Testing and Counseling
• Free Confidential HCV Rapid Testing and Counseling
• Condom Distribution

Case Management Services
• HIV Case Management
• Nutrition Assistance Services
• Transportation Assistance to Core Medical Appointments.
• Housing Assistance
• Utility Assistance

Juvenile Justice Reform
For questions or referrals, please contact our Program Coordinator at (423) 571-4949 The Juvenile Justice Reform Program (JJR) is a new program
offered by Frontier Health focused on diverting youth from juvenile court involvement, decreasing the rate of out-of-home placements or placements in state’s custody, and increasing connections youth have with their families and communities. The JJR program provides a Behavioral Health Court Liaison in each of the 11 courts with juvenile jurisdiction in the Northeast Region. Behavioral Health Court Liaisons will provide evidence based assessments and immediate access to behavioral health services. Referrals can come from various sources, including directly from the court. If a youth is assessed as being at risk for out-of-home placement, the youth and family will be able to access FIRST (Family In-Home Resiliency and Stabilization Team). Each team, consisting of a therapist and care manager, will provide intensive in-home therapy and care management utilizing Multi-Dimensional Family Therapy (MDFT).

Tennessee Crisis Services
24/7 suicide/crisis hotline and mobile crisis services are available to children and adults of all ages experiencing a psychiatric, substance abuse or co-occurring emergency. Referrals are accepted from all sources including families, friends, hospital emergency departments, primary care offices, schools, courts, or self referrals. Qualified behavioral health professionals provide an assessment and refer individuals to the most appropriate level of care, which may include:

• Outpatient Services with Comprehensive Safety Planning
• Psychiatric Hospitalization
• Crisis Stabilization Unit ( CSU)
• 23 Hour Observation
• A&D Medically Monitored Detoxification/Residential Treatment

Download Rack Card
Business Address
Addington Hall
1431 Duff-Pat Hwy.
Duffield, VA 24244

VALUES provides intensive services to youth with serious emotional issues. The comprehensive service model involves the youth,family members, foster parents, human service professionals, and behavioral health providers. The trauma informed approach addresses the needs of children who experienced abuse, neglect and trauma. Also, Post Adoption Services are provided to families utilizing community based services and supports.

Services by Category
Download Rack Card
Frontier Health – Victory Center – Greeneville
Business Address
Victory Center at Church Street Pavilion
616 E. Church St. Suite A
Greeneville, TN 37743

A psychiatric rehabilitation program for people with physical, mental, emotional and/or co-occurring disabilities.

Recovery Education Center
Victory Center is a psychosocial rehabilitation program that operates as a Recovery Center. Victory Center helps individuals to address symptoms and struggles related to mental illness and/or addiction and to reach goals associated with symptom reduction, supports, employment and community living. Victory Center works with outpatient services, case management, supported housing, peer support centers, employment services, and psychiatric hospitals to help individuals make the most of the recovery process.
• WRAP (Wellness Recovery Action Plan)
• Recovery Education
• Psycho-Education
• Advocacy
• Community Integration
• Life Skills Classes, Healthy Lifestyles
• Leisure Education
• Co-occurring Services

Employment Services
• Vocational Planning
• Job Readiness Training
• Employment Placement Services
• Individual Placement and Support
• Supported Employment
• Job Coaching
• Ticket to Work (www.tickettowork.org)

Services by Category
Download Rack Card
Business Address
2243 Eddie Williams Rd.
Johnson City, TN 37601
Fax
423-928-4222

A psychiatric rehabilitation program for people with physical, mental, emotional and/or co-occurring disabilities.

Recovery Education Center
Victory Center is a psychosocial rehabilitation program that operates as a Recovery Center. Victory Center helps individuals to address symptoms and struggles related to mental illness and/or addiction and to reach goals associated with symptom reduction, supports, employment and community living. Victory Center works with outpatient services, case management, supported housing, peer support centers, employment services, and psychiatric hospitals to help individuals make the most of the recovery process.
• WRAP (Wellness Recovery Action Plan)
• Recovery Education
• Psycho-Education
• Advocacy
• Community Integration
• Life Skills Classes, Healthy Lifestyles
• Leisure Education
• Co-occurring Services

Employment Services
• Vocational Planning
• Job Readiness Training
• Employment Placement Services
• Individual Placement and Support
• Supported Employment
• Job Coaching
• Ticket to Work (www.tickettowork.org)

Services by Category
Download Rack Card
Business Address
Victory Center at Frontier Industries Kingsport
2017 Stonebrook Place
Kingsport, TN 37660

A psychiatric rehabilitation program for people with physical, mental, emotional and/or co-occurring disabilities.

Recovery Education Center
Victory Center is a psychosocial rehabilitation program that operates as a Recovery Center. Victory Center helps individuals to address symptoms and struggles related to mental illness and/or addiction and to reach goals associated with symptom reduction, supports, employment and community living. Victory Center works with outpatient services, case management, supported housing, peer support centers, employment services, and psychiatric hospitals to help individuals make the most of the recovery process.
• WRAP (Wellness Recovery Action Plan)
• Recovery Education
• Psycho-Education
• Advocacy
• Community Integration
• Life Skills Classes, Healthy Lifestyles
• Leisure Education
• Co-occurring Services

Employment Services
• Vocational Planning
• Job Readiness Training
• Employment Placement Services
• Individual Placement and Support
• Supported Employment
• Job Coaching
• Ticket to Work (www.tickettowork.org)

Mother-Child Connection

Services by Category
Download Rack Card
Frontier Health – Watauga Behavioral Health Services
Business Address
109 W. Watauga Ave.
Johnson City, TN 37604
Phone Number
Children and Youth Services 423-232-2700

Outpatient mental health, substance abuse, and co-occurring programs for adults, children, adolescents, and families. Case management services (home/community-based services) are also available. Case management supports treatment goals and provides linkage to community resources.

Other Departments:
Mother-Child Connection
Intensive Outpatient recovery oriented services for women at least 18 years old who are either pregnant, or have dependent children, and who have a substance use disorder or co-occurring mental health and substance use disorder, including specialized treatment to deal with the unique problems women face.
• Co-occurring Treatment
• Substance Abuse Treatment
• Individual, Family & Group Therapy
• Other Recovery Oriented Services
• Medical Evaluation Referral
• Health Education
• Relapse Education
• Follow-Up Services
• Case Management

Family Links
Short-term respite program for families with children who are 2 to 15 years old and have severe emotional disturbances. Family Links serves families in the Tri-Cities area. The program is 8-12 weeks, for 2-4 hours one time per week. The program works with families to improve behavioral issues and social skills. Family Links is free of charge and anyone can make a referral. For eligibility requirements and other guidelines, call 423-232-2665 or 423-232-2719.
• Respite Care Up to 4 Hours One Time Per Week

Regional Intervention Program (RIP)
RIP is a free, internationally recognized parent-implemented program that helps parents work with their own children with behavior problems. Experienced RIP parents provide training to newly enrolled families. Children must be enrolled before their 6th birthday.
• Professional Resource Staff
• Behavior Management Training
• Classroom Programs
• Social Skills Training
• Preschool Intervention
• Follow-Up Services

Student Assistance Program
Clinical services for at-risk students with academic, social, and/or behavioral problems. Helps schools maintain safe, disciplined learning environments. Consultation for teachers and collaboration with counselors is provided.
• Group & Individual Counseling
• Crisis Intervention
• Parent Education & Counseling
• Violence Prevention Curriculum
• Referrals
• Assessment, Intervention for Alcohol or Tobacco Offenses
• Life Skills Training

Mental Health Awareness Training
Contact: 423-895-4436

Mental Health First Aid is an 8-hour course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. The training gives you the skills you need to reach out and provide initial help and support to someone who may be developing a mental health or substance use problem or experiencing a crisis. Frontier Health provides both the adult and youth version and encourages the faith-based communities to access this training through a SAMSHA funded program. Additional trainings on specific topics such as Adverse Childhood Experiences (ACES), suicide prevention, parenting, and other behavioral health and substance use issues can be provided on request.

Download Rack Card
Frontier Health – Willow Ridge
Business Address
900 Buffalo St.
Johnson City, TN 37604

19 residential treatment beds serve females over the age of 18 with addiction and or co- occurring mental health needs. While most referrals are step down from the Turning Point detox unit, referrals are accepted from all sources. Willow Ridge offers a gender specific, multi disciplinary approach, using evidenced based practices to move individuals toward recovery.

Services by Category
Frontier Health – Wise County Behavioral Health Services
Business Address
43 Champions Ave.
Big Stone Gap, VA 24219
Phone Number
Children and Youth Services 276-523-8360

Outpatient mental health and Substance Abuse programs for adults, children, adolescents. Case management supports treat-ment by helping individuals figure out what services are needed, empowering through person centered planning.

Frontier Health- Open Arms Peer Support Center
Business Address
266 North St.
Bristol, TN 37620

Persons who have received mental health services develop their own recovery-based programs to enhance recovery skills and enhance personal, social and community living skills.

Services by Category
Hawthorne Place
Name of Center
Business Address
500 Hawthorne Place
Norton, Virginia 24273
ZIP Code
24273

Crisis Intervention and Referral Services are provided by an experienced clinical team 24 hours per day. Services provided are evaluation and placement for individuals needing inpatient care, community based mobile crisis counseling and crisis walk in program where individuals experiencing a crisis can receive care for up to 23 hours when inpatient care isn’t required. All programs work to successfully transition individuals back to their communities and provide referrals to outpatient levels of care.
WHO WE ARE
Dedicated team of Crisis Intervention Team (CIT) trained Licensed or Eligible Therapists, Nurses, Case Managers, Patient Care Technicians, and Certified Peer Support Specialists motivated to provide quality crisis services that encourage indidividuals to achieve their full potential and maximize personal growth.

Business Website Address
Services by Category

MOBILE CRISIS RESPONSE HOTLINE

TENNESSEE

(877) 928-9062

VIRGINIA

Lee County: (877) 928-9062
Scott County: (276) 225-0976
Wise County: (276) 523-8300

If you need additional assistance in Spanish, please contact our Interpreter at (423) 461-7050. Interpreting Services offered by Frontier Health are free.

Translate »